The Country Seat, Inc. 1013 Old Philly Pike, Kempton PA 19529
610-756-6124 - www.countryseat.com
Read what our customers are saying about us. These are actual comments, unedited (except to remove personal information) and in their entirety.
This was exactly what I wanted to know.
Thank you so much for your assistance with the gift certificate! It printed perfectly and was much nicer than handing my mom a handwritten note.
Just a quick note of appreciation and satisfaction with my order. Both sizes of reed were a dream to work with - uniform color, very flexible and smooth. I have ordered from other companies in the past, but you will get 99.999% of my orders in the future! It is a pleasure to work with quality, and it definitely shows in the finished baskets!
Thank you,You guys are awesome! Customer Service is NOT dead!
You, as always, have been most helpful! I'll either place an order tonight or stop up on wednesday.
I want to thank Angie Wagner for her assistance in helping me decide which products would fit my needs. Your company has the BEST customer service I have ever experienced online!
Thanks Donna for all your great service and all your help!! When I have to redo them again...I know who to contact.
Angie is the BEST!!!! thanks for being so helpful. Great weave at Bedford. My friend Donna says thanks to Angie for being so nice, she won't miss another convention, and this was only her first. She's addicted!
To all of you! :)
Thank you for the prompt response. Of all the orders that I placed on this day, your company is the first to acknowledge next day shipment which is great customer service.
Hi N. -
Just wanted to let you know that I made a mistake on your invoice today in the store. I charged you for a full spool of waxed linen at $10.95 instead of a 25ft. bundle at $1.25.
I appreciate how quickly I received my last order. When I have placed orders elsewhere, it has taken weeks. Thank you!
Awesome thank you so much. I donít know if you guys get told enough but I love your website and products. I am a stay at home mom with two little guys and basket making is my sane time. I have been so pleased with everything I get from you. I use no other company. I was buying a lot a couple of months ago but my littlest boy just had his second open heart surgery. So baskets were put on hold. Now I am back and loving it!!! Thank you so much for your response.
You guys are the greatest. I placed an order YESTERDAY and I have it TODAY!!
I recieved my order today and am amazed!! Thank you for not charging an arm and a leg!!! and It came so quickly. You are wonderful to do business with you!
I appreciate yours and Donna help. I have always been so pleased with my service and the quality of the product.
You folks are the best! I have never been so satisfied with a supplier.
I have been meaning to write to you and compliment you on the customer service you provide.
Thank you! I received my order today.
I would just like to say THANK YOU! When I order from you, it is shipped immediately and received so quickly it is amazing. Thanks so much and have a Merry Christmas and Happy New Year.
Once again I am so grateful for your quick service. Itís so great to have you so close to NYC so that I can order something and get it the next day.
A SPECIAL NOTE FOR ANGIE---THANKS FOR SHOWING MY BASKETS IN THE NEWS LETTER, I REALLY APPRECIATE IT AND I APPRECIATE DOING BUSINESS WITH COUNTRY SEAT WITH THEIR QUALITY MERCHANDISE AND THEIR PROMPT SERVICE PLUS THEIR WONDERFUL STAFF.
(Shaker) Tapes turned up today - very impressed with the speed with which you conduct your business.
Thanks for the quick turn around on this order.
My order came today and I was so impressed with the quick delivery. I so excited to start my new basket.
WOW. You guys are amazingly fast!
Dear Donna & Angie,
Wow. We will be using you for our future caning needs as you are VERY fair on the shipping. The other company I USED to order from was charging me as much in shipping as these supplies cost. THANKS!!!!! I look forward to receiving my supplies and thank you for the service.
Hi Angie, I had such a wonderful time on Saturday. You are a knowledgeable and encouraging teacher. The weather was beautiful and my drive to The Country Seat and my drive home were great. I have made another Swedish Star and two more hearts. I want to make a Reindeer for each of my Grandchildren (3).
First, let me say how impressed I was with the prompt shipping and quality of my order. Could not believe it was here so soon, and the fairness of your shipping charges is almost unheard of...
I just wanted to thank you all for always getting orders out so promptly. I appreciate all that you have done to help me with my ordering. I try not to be so last minute....sometimes that doesn't work! thanks again for being so good to work with!
I've been basket weaving at an intermediate level for a couple of years now, but until I found your website, didn't know where basket reed and sea grass came from!
This was the best service I've ever had on-line. Thanks. Great quality reed and very good prices. I received it 2 days after I ordered it! I will be ordering again.
I just had to tell you how pleased I am with your excellent speedy service!!
I need to say thank you for the really fast service. I can't believe order one day, receive the next day. Thanks again, always had my doubts about ordering off the internet not any more. Thanks again.
Thank you so much for the incredible speed and care that you take in packing and shipping your orders. It is so nice to be able to trust each order I place in your hands and know that I don't have to second guess whether things will be right. I thoroughly enjoy dealing with your company. Thank You!!
I just wanted you to know that I appreciate your easy to use web site and the speed of delivery...Thanks!
My order arrived yesterday. Thank you so much!!!!!!!!! I am very impressed with the speed in which it arrived and with the quality of the materials. I am most appreciative.
I am always amazed at the promptness and quality of your service. I placed
an order Monday afternoon, and got it this morning (Wednesday)! I've been
ordering from you for about 15 years, and am always impressed with your
products! I even had the opportunity in 2004 to finally get to your store!
Of course I had to buy some new things to try. From someone who lives in
rural West Virginia -- THANKS FOR BEING THERE!
I order regularly online and your company is by far the quickest to get orders shipped. Thank you!
I have finished all of my chairs. They look fantastic!
What a pleasure it was working with high quality materials. I will spread the word about your items.
I've got to hand it to you. Out of 25 years of doing business with hundreds of companies, I have never come across an
organization as thorough and professional as yours! I placed an on-line order with you on Tuesday and here it is Thursday morning
and it's already being delivered. Thank you so much for all your help. With Christmas quickly approaching, my little basket business is
starting to take off and with suppliers like you it certainly takes a load off of my mind knowing that I am in the hands of professionals.
Keep up the good work. As soon as I'm done with this latest batch of baskets you'll be getting another order from me.
I just wanted to tell you that your website and online catalog are wonderful.
I just received my first order from you. The reed was absolutely the very best I have seen. I currently order the European cut. Your select brand is much better quality....I'll be back.
Dear Donna -
I was truly amazed - I placed my order in the afternoon one day, and it came UPS the very next morning! I would definitely call that great customer service! Your organization is to be applauded for such fast turnaround! I wish all companies could take lessons from your committment to customer satisfaction. It only helped a little bit that Country Seat also had the lowest prices of any other provider I researched on the internet. I am definitely a Country Seat loyal customer now!
State College, PA
Good morning Donna. I am truly amazed at your efficiency, I received my order last evening!!. I would like to say that should anyone ask about where to get seating supplies, or can I recommend someone, it will surely be Country Seat. Once again thank you, and now I have to complete my part and re-do my chairs. If we are in your area we will be sure to stop by.
Thanks once again....
As an on-line shopper I really appreciate the ups on-line tracking system and use it quite often.It makes it very convieniant for customers like myself. I really enjoyed your on-line catalog and look forward to shopping with you in the future :o)
Thanks for adding the online catalog. It's really great to see pictures with the patterns for sale. I wish I lived closer to your store. I could shop for hours, but now I can shop online any time I want.
T. G. Warners, NY
I received my order on Tuesday. What wonderful, prompt service! I loved the UPS tracking! It was fun to look and see where the box was and when it arrived (even if I wasn't there to see the truck drive up!)
Thank you again.
I just wanted to tell you how much we enjoyed our visit to the shop on Monday. We bought so much stuff, I had to move my "weaving cave" to another room! My husband kept putting stuff in my shopping basket, saying, "You need this!" My kind of guy! Thanks again, and we'll be back!
I love your site!
I have bought basket supplies from y'all in the past, and tonight I dug out my box of stuff to make a basket for my engaged friend. I found my last catalog (from 1994) and thought I would call and get a new one. Then, I thought, I bet they have a website! What a pleasant surpriseÖ
I love ordering from y'all and now I can do it online. Plus, the prices haven't changed since 1994!!!
Just a quick note to express my thanks for contributing a prize to the Headwaters Basket Guild weekend at Bemidji Minnesota. I was the lucky recipient of the rose pickling stain and I am anxious to give it a try. I think it will look great.
It was so generous of you to donate to this cause and I wish to sincerely thank you for that. It is fun to have the prizes at our banquet.
The weekend was a total success and I had a wonderful time. I will be going again next year and look forward to it each year.
I just wanted to thank you for a wonderful experience. My 2 sisters and I have met for the last 4 years for a bonding time. We have made 4 baskets and shared our lives. It is a wonderful time to get together and take home a memory. Thanks.
Paper Catalog: Click here to see and print the pdf version of our paper catalog.
The Country Seat, Inc.
Basketry, Gourd Weaving & Chair Seating Supplies
1013 Old Philly Pike
Kempton, Pennsylvania 19529-9321 USA
web site: www.countryseat.com
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